Customer Success Manager
📍 London, United Kingdom Hybrid Full-time Mid-level
About the Position
Customer Success role at Axle Energy, a company using AI to optimize energy use, save costs, and minimize CO2 emissions.
Responsibilities
- Lead and deliver key objectives for the role
- Collaborate with internal and external stakeholders
- Monitor and report on progress against targets
- Ensure compliance with relevant standards and regulations
What You’ll Work On
- Strategic projects aligned with organizational sustainability goals
- Cross-functional initiatives to reduce environmental impact
- Stakeholder engagement and reporting
Requirements
- 3+ years customer success or account management experience
- Understanding of energy markets or smart grid technology
- Strong relationship management skills
- Analytical mindset with data-driven approach
- Excellent communication skills
What They Offer
- Hybrid working (2 days in London office)
- Share options
- 25 days holiday
- Learning budget
- Cycle to work scheme
