Executive Assistant / Office Manager

*Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs. *

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We’re a team of fiercely driven individuals committed to making healthcare more sustainable-and we’re looking for passionate people to help us get there.

*For more information, visit *arcadia.io.

Why This Role Is Important to Arcadia**

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This role serves as a senior operational leader providing dedicated support to select C-level executives, overseeing Arcadia’s physical office environment, and supporting our Return to Office (RTO) initiative.

The role provides high-level administrative, operational, and coordination support that enables leadership to focus on Arcadia’s most important priorities. Acting as a trusted partner, this role manages complex calendars, prepares executives for meetings, coordinates communications, and helps drive follow-through on key initiatives across the organization.

In addition to executive partnership, this role owns the day-to-day operations of Arcadia’s Boston office, ensuring that in-person work, collaboration, and leadership presence are executed smoothly, consistently, and in alignment with company expectations.

This strategic role requires strong judgment, autonomy, decision-making, and acts as a critical connector between executives, People Operations, IT, vendors, and employees. The ideal candidate thrives in a fast-moving, dynamic environment where hybrid staff flow in and out, seamlessly integrating executive support with onsite operations to create a polished, efficient, and welcoming experience for leadership, employees, and guests.

What Success Looks Like**

In 3 months

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Learn executive preferences and routines; begin proactively managing select executive logistics with minimal direction 

• Learn company processes, organizational structure, and communication norms 

• Build strong working relationships with People Ops, IT, building management, office vendors 

• Take ownership of daily office operations and onsite experience 

• Understand Arcadia’s hybrid / RTO expectations and operating norms

 

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In 6 months**

• Anticipate executive needs and operational risks before they surface 

• Own logistics for executive travel, offsites, and visiting guests

• Independently manage office operations, vendors, and onsite logistics; negotiate and manage vendor relationships to ensure the best support for the office 

• Act as the operational point person for RTO execution and office readiness 

• Create a consistent, well-run experience for employees and visitors using the office

 

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In 12 months**

• Serve as a trusted strategic partner to executives: anticipating needs, managing communication flows

• Support long-term planning for onsite collaboration, offsites, and key meetings 

• Serve as a trusted operational partner to leadership on workplace and onsite strategy 

• Own office budgets, vendor contracts, and renewal planning 

• Continuously improve office operations and RTO execution based on feedback and usage patterns